Bromley Road Hospital given ‘Good’ rating from CQC

Bromley Road Hospital, located between Bromley Road and Canadian Avenue, was given the second highest rating in all areas from Care Quality Commission (CQC) inspectors.

The hospital is a complex care, high dependency rehabilitation service, typically caring for patients with severe symptoms of mental illness and other health conditions.

The facility aims to prepare patients for discharge to the community or supported living services.

Following an inspection on November 29 and November 30, inspectors found that the hospital was safe, caring and well-led.

The report published on May 14 said: “The ward environments were safe and clean and staff managed environmental risks well.

“The wards had enough nurses.

“The service had successfully over-recruited to its nurse vacancies.

“Staff assessed and managed risk well.”

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The CQC also noted the hospital’s success in following good practices for to safeguarding and providing a range of treatments in line with national best practice guidance.

Inspectors found that the hospital staff “worked well together as a multidisciplinary team” and had access to “the full range of specialists” to meet the needs of patients.

The care watchdog said: “Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment.

“Staff treated patients with compassion and kindness, respected their privacy and dignity, and understood the individual needs of patients.

“They actively involved patients and families and carers in care decisions.”

The report further praised the Catford hospital for managing discharges adeptly and maintaining strong links with services tasked with aftercare.

Inspectors said: “The service worked to a recognised model of mental health rehabilitation.

“It was well led and the governance processes ensured that ward procedures ran smoothly.”

Despite these commendations, the CQC laid out several areas for improvement.

Inspectors found certain issues with the recording and monitoring of routine physical health checks.

In circumstances where high-dose antipsychotic medicines were prescribed, there were delays in patients’ annual physical health checks.

Inspectors left recommendations, saying: “The provider should ensure patients who receive high-dose antipsychotic medicines receive a physical health check every 12 months.”

The CQC pointed out an ongoing issue associated with the accessibility of the consultant psychiatrist during out-of-work hours.

They also suggested the hospital adopt a more consistent system to monitor patients’ physical health.

The report said: “The provider should consider whether a more senior physical health lead is necessary to hold staff to account on how they monitor and manage the physical health of patients.”

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