Fitbit Charge 5 blasted by angry users over battery and connection issues

Some Fitbit Charge 5 users are having a tough time in the meanwhile, with no repair in sight for a battery drain concern in addition to previously-reported issues with the system’s Bluetooth connectivity. The battery drain concern first cropped up in 2021, as a number of folks posted to (*5*) neighborhood boards (opens in new tab) complaining of the Fitbit Charge 5’s purported seven-day battery life really lasting a matter of hours. Although turning on the built-in GPS and utilizing different capabilities just like the SPO2 tracker is well-known to empty the battery sooner, even when the GPS is seemingly not on, the battery is sapped rapidly. Not all items are affected, and it appears to be just some vocal Fitbit users complaining about this concern. However, the difficulty has continued into 2022, with extra and extra users affected. Well-known moderator DavideFitbit (opens in new tab) posted on the latest thread on 9 July, claiming a firmware replace is within the works, and to be affected person.”Keep in thoughts that firmware updates are launched progressively; it begins with a small proportion and then it extends to the complete neighborhood of users,” stated DavideFitbit. This sentiment is echoed by Fitbit Support’s official Twitter, claiming {that a} repair is within the works.(*5*) present advice is to show off capabilities similar to these in settings to keep away from pointless battery drain, and resetting your system.You’re welcome. We just lately launched the brand new firmware replace to repair this concern. This is a progressive roll-out so we suggest to maintain an eye fixed for this. You’ll see a banner within the Fitbit app as soon as it’s obtainable in your finish.July 14, 2022See extraHowever, as first reported by Phoneswiki (opens in new tab), it is price noting the Fitbit Charge 5 concern has been well-known for some time, with users alerting Fitbit in 2021 and the difficulty being publicly acknowledged by Fitbit in March 2022. There’s been no repair for months, and it has left some users primarily unable to make use of their costly new health trackers. It’s compounded by additional issues with Bluetooth connectivity which we reported on a number of weeks in the past, with some units stubbornly refusing to pair with telephones, or continuously unpairing as soon as profitable. At that point, TechRadar reached out to a Fitbit consultant for remark however didn’t obtain a reply. Writing on 14 July, one message board consumer stated (opens in new tab): “I turned my Fitbit watch off fully from the settings on my watch and then restarted. This has labored for me to date. We’ll see. I received a message from Fitbit saying they’re engaged on the difficulty. It is precisely the identical message they had been sending out a 12 months in the past.”It’s not an excellent search for Fitbit. The Charge 5 is a tremendous health tracker, and its costliest, feature-stuffed system that is not a authentic smartwatch just like the Versa or Sense traces. The Charge 5 assessment items we have examined earlier than definitely didn’t include any of the issues above. It’s a extremely nice system, and my assessment unit lasted round 4 days on a full cost with some mild GPS utilization for runs. However, there is no method of figuring out what proportion of Fitbit Charge 5 units might carry one or each of the issues above. With that in thoughts, we could not truthfully suggest shopping for a Charge 5 proper now till we all know a repair is in sight. You may be higher off with the same Fitbit Luxe.

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